INNOVENT TRAVEL (PTY) LTD T/A INNOVENT TRAVEL REGISTRATION NUMBER: 2018/456527/07 PRIVACY POLICY

  • Table of Contents
    INTRODUCTION
  • COLLECTION OF YOUR PERSONAL INFORMATION
  • USE OF YOUR PERSONAL INFORMATION
  • CONTROL AND SECURITY OF YOUR PERSONAL INFORMATION
  • ACCESS TO YOUR PERSONAL INFORMATION
  • PROTECTION OF CHILDRENS PERSONAL INFORMATION
  • OPT-OUT PROCEDURE
  • CHANGES TO THIS POLICY
  • CONTACT INFORMATION

INTRODUCTION
Innovent Travel (Pty) Ltd is committed to protecting your privacy. You can visit most pages on our site without giving us any
Information about yourself. But sometimes we do need Information to provide services that you request, and this Privacy
Statement explains data collection and use in those situations.

Please read the complete Innovent Travel (Pty) Ltd Privacy Statement.

Compliance with the Protection of Personal Information Act 2013
This Privacy Policy Statement is subject to the PoPI Act and requires the implementation of the Eight Conditions for the Lawful
Protection of Personal Information in terms of the Act.

1. Accountability
2. Limitation on Processing
3. Purpose Specification
4. Further Processing Limitation
5. Information Quality
6. Openness
7. Security Safeguards
8. Data Subject Participation

 

COLLECTION OF YOUR PERSONAL INFORMATION
We will ask you when we need Information that personally identifies you (Personal Information) or allows us to contact you.
Generally, this Information is requested when:

  • A user registers a new account/profile
  • A user requests further information from us

Personal Information collected by Innovent Travel (Pty) Ltd is often limited to e-mail address, name, telephone number, location,
but may include other Information when needed to provide a service you requested.

USE OF YOUR PERSONAL INFORMATION
Innovent Travel (Pty) Ltd uses your Personal Information for the following purposes:

  • To improve our performance and service to you.
  • To ensure we provide service which is relevant to your needs.
  • To provide required communication.
  • To deliver services, such as (flights, hotel, car rental, visa applications), that you request or purchase.
  • To help us create and publish content most relevant to you.
  • To alert you to product upgrades, special offers, updated Information and other new services, if you so request.

Innovent Travel (Pty) Ltd may disclose your Personal Information if required to do so by law or in the good-Faith belief that such
action is necessary to:

1. conform to the edicts of the law or comply with legal process served on Innovent Travel (Pty) Ltd or the site;
2. protect and defend the rights or property of Innovent Travel (Pty) Ltd and its family of Websites; or
3. act in urgent circumstances to protect the personal safety of Innovent Travel (Pty) Ltd employees, users of our products or
services, or members of the Public.

CONTROL AND SECURITY OF YOUR PERSONAL INFORMATION
When you register, or otherwise give us Personal Information, Innovent Travel (Pty) Ltd will not share that Information with third parties without your permission, other than for the limited exceptions already listed above.

Innovent Travel (Pty) Ltd may send out periodic transactional e-mails informing you of technical service or security issues related to a product or service you requested, or confirming that you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Innovent Travel (Pty) Ltd is committed to protecting the security of your Personal Information. We use a variety of security
technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure.

ACCESS TO YOUR PERSONAL INFORMATION
We will provide you with the means to ensure that your Personal Information is correct and current, and to determine what
Personal Information Innovent Travel (Pty) Ltd has of yours.

You can contact Innovent Travel (Pty) Ltd or our Information Officer for further assistance, if required.
If you register on Innovent Travel (Pty) Ltd or subscribe to a newsletter, you can review and edit your Personal Information at the
Profile/Account page. You will be asked to authenticate before viewing your Personal Information.
You can:

  • On your Profile, you can view and edit the Personal Information you have already given us.
  • On your Profile, you can tell us whether you want us to send you marketing Information
    From our Newsletters, you can unsubscribe or opt-out of receiving further similar correspondence
    Request/update Your personal Information
  • On your profile you can access the Information Regulator Forms to Request, Update or Destroy your Personal Information
    with Innovent Travel (Pty) Ltd

 

Some services offered by Innovent Travel (Pty) Ltd may collect Information that is not accessible via the Profile page. However, in
such cases, you can access your Personal Information by contacting Innovent Travel (Pty) Ltd or the Information Officer.

PROTECTION OF CHILDRENS PERSONAL INFORMATION

Innovent Travel (Pty) Ltd does not knowingly Process Personal Information of Children.
Innovent Travel (Pty) Ltd is a general audience site and does not knowingly process any Personal Information from children on our
public pages.

OPT-OUT PROCEDURE

“Opting-out” in a legal sense means the same as it does in an everyday sense. To “Opt-Out” means you are choosing to no longer
participate in something.
Opting out becomes significant in a legal sense when you develop a website or app that’s legally required to provide a method of
opting out to those who use your website or app.
An Opt-Out Policy that lets customers know that they have the ability and right to opt out of aspects of your website or app, as well
as a clear and easy-to-follow method for actually opting out, are required by law in certain circumstances.
Innovent Travel (Pty) Ltd provides the following ways to “opt-out” from their Data Collection

  • Data subjects can click on the unsubscribe link in e-mails
  • Data subjects can opt-out of Cookies from the Cookie Consent prompt
  • Data Subjects can opt-out of services from their Profile/Account
  • Data Subjects can request their account to be deleted
  • Data Subjects can contact our Information Officer for assistance

CHANGES TO THIS POLICY
Innovent Travel (Pty) Ltd will occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date at the
top of the
Privacy Policy. For material changes to this policy, Innovent Travel (Pty) Ltd will notify you by placing prominent notice on the
Website.
Innovent Travel (Pty) Ltd reserves the right to amend, alter and terminate this Policy at any time.
CONTACT INFORMATION
Innovent Travel (Pty) Ltd welcomes your comments regarding this Privacy Statement, please contact our Information Officer at the
details below.

 

INFORMATION OFFICER DETAILS
Name: Yvonne Chetty
Date: 17 October 2023
Tel: 0102119710 Email: [email protected]
Cell: 0822939503 Website: https://innoventtravel.co.za/
Physical Address: 2nd Floor West Towers
Nelson Mandela Square
Sandton
Postal Address: 2nd Floor West Towers
Nelson Mandela Square
Sandton

 

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